Industry | Gambling |
---|---|
Founded | 1970 |
Headquarters | |
Number of locations | 53 |
6,349 | |
Parent | The Rank Group |
Website | grosvenorcasinos.com |
Established in 1970,[1]Grosvenor Casinos (formerly County Clubs and Grosvenor Clubs) is a UK-based chain of 53 casinos located in major towns and cities across the UK, with two unbranded sister casinos located in Belgium. Grosvenor Casinos is owned by The Rank Group who operate exclusively in the casino, bingo and online gaming industries across Belgium, Spain and the UK.
- End the month at the Grosvenor Maybury Casino, Edinburgh for the third leg of the 2019 GUKPT, this one featuring a £100,000 guaranteed Main Event for a £560 buy-in. It is possible to qualify for all Grosvenor Casino's live events online at Grosvenor Poker.
- Live satellites for our GUKPT Events will take place in each club the week of the Main Event, with each club usually holding a ten seat guaranteed satellite the weekend before. Each club holds a.
As of June 2014, revenue was reported at £391.2m, with an operating profit of £56.8m - coming from a total of over 1.7 million customers per year.[2] Of these 1.7 million customers, over 8.5 million customer visits occur every year. The Grosvenor casino network currently employs over 6,300 employees across the UK. Their online casino hosts over 250 games with themes spanning from traditional roulette, blackjack and poker - to the more modern slot styles and live gaming. Grosvenor are licensed and regulated by the UK Gambling Commission.[3]
Prior to the switch, Grosvenor's Live Deepstack featured a guaranteed prize pool of $13,800. After moving the event online, the final prize pool hit $51,214. Grosvenor Poker's online. 2020 National League – Over £150,000 in prizes Win points in any 2020 'Grosvenor presents events' including GUKPT, 25/25 and 25/50s, Deepstack, Seasonal Specials and Goliath to qualify. 2020 National League runs between 6pm on 18th November 2019 and 15th November 2020. Top 5 players win a guaranteed 2021 Diamond and Grosvenor.
Originally ‘County Clubs', the casinos came to be known as ‘Grosvenor Clubs' and in 1969 on 2 January, Grosvenor Clubs officially changed name to ‘Grosvenor Casinos'.
Grosvenor Casinos is currently the shirt sponsor for Fulham F.C. Grosvenor signed a deal to become the London club's main team partner in July 2017.
History[edit]
Acquisition of the Ricoh Arena casino[edit]
In April 2009 Grosvenor purchased the casino inside the Ricoh Arena complex in Coventry for £650,000.[4]
Leaving the British Casino Association[edit]
During 2009, Grosvenor Casinos announced they were leaving the now defunct British Casino Association (BCA). The BCA existed to promote casino best practice and influence UK government legislation surrounding gambling. Reportedly the BCA began to fail in promoting and improving the casino industry, and once annual membership fees were raised to £140,000, it saw the departure of Grosvenor, just as the large Gala Coral Group had withdrawn in October 2008.[5]
Loyalty card scheme[edit]
In May 2012, the first roll out of a new plastic card service in Grosvenor Casinos was implemented with ‘Grosvenor Play Points' entering 35 casinos across the UK. This came as a result of the Grosvenor Casinos and Play Points brands merging to create one loyalty card.[6]
Gala takeover[edit]
Grosvenor Casinos completed their takeover of 19 casinos from the Gala Coral Group across the UK on 12 May 2013 [7] making them the largest casino network in the UK. A similar deal to acquire 23 casinos from Gala had previously stalled in 2012 due to a decision by the Competition Commission and OFT.[8] The revised deal in 2013 saw 4 casinos removed from the agreement.
Redtooth partnership[edit]
On 28 April 2014, Grosvenor Casinos announced a two-year partnership with the world's largest live pub poker tournament group Redtooth Poker. Grosvenor Casinos hosted the regional and national UK finals and online events. The move integrated Redtooth Poker and Grosvenor's own poker tournament, the Grosvenor UK Poker Tournament (GUKPT).[9]
Live events[edit]
On 25 March 2011, Grosvenor Casinos announced they were to host new poker event called the Goliath. Designed to attract up to 1,500 players, the Goliath had an initial buy-in at £100 + £20 and offered a guaranteed prize pool of £100,000, with 25% of the registration fee going to the Marie Curie Cancer Care charity.[10] The most recent Goliath event in 2014 became the largest poker tournament ever held outside of the US with a total of 3,394 players entering.[11] For the 2015 event Grosvenor estimate over 4,000 participants will enter.[12]
Grosvenor employees also played the highest poker tournament on record at the top of Mount Snowdon in September 2011. The 3,500 ft. stunt was attempted to raise money for the Marie Curie Cancer Care charity, with a total of £11,000 being collected.[13]
Controversy[edit]
In December 2006 staff walked out of four Grosvenor Casinos in London in a dispute over pay increases.[14] A month later, around 300 workers went on strike over the same ongoing dispute.[15]
In September 2014 Northern Ireland's Social Development Minister, Nelson McCausland, dismissed the idea that a Grosvenor Casino could open due to the ongoing ban on casinos.[16]
Technology[edit]
High card poker rules. In November 2011, Grosvenor installed software that would spot cheating at roulette tables. Developed by Ipsotek, the software detects a cheat called 'top-hatting', as well as detecting cheating after 'last bets' has been called. The software is linked to CCTV cameras monitoring the table at all times.[17]
In October 2012, Grosvenor introduced a new product to the casino industry, Pinball Roulette machines. The new machine offers single player roulette game and the ball is launched by a pinball-style trigger into the wheel. The main feature of the product is that it offered the player control over when they wished to spin the ball. Thirty of the machines, developed by Austrian Gaming Industries, were installed at 22 clubs across the UK.[18]
During November 2013, Evolution Gaming joined Grosvenor Casinos to create a ‘Live Casino' targeting players on their online casino.[19] The games include blackjack, roulette and baccarat and are available 24hrs a day, 7 days a week. The live game system is designed to produce an environment more closely matching a real casino experience.
In July 2013, Grosvenor Casinos in London, Reading and Coventry created the world's first multi-site cloud casino experience called the IGT Cloud. The new technology offers analytical reporting tools which offer insight into product performance on a game-by-game basis. Operators can remotely change the games on the floor to provide a more customized gambling experience.[20]
Grosvenor Casinos partnered with Tensator in 2014 to create virtual casino hosts. The Tensator Virtual Assistant Ultra stands 50 cm x 50 cm and replicates a live game in real time. The assistant also offers a range of information for players and other frequently asked questions.[21]
In February 2014, The Rank Group and Grosvenor Casinos joined with Jumio to use their Netverify solution. This was integrated into the casino's online database and is designed to provide customers with a more efficient identification procedure. Customers are required to scan their passport or driving license via their device camera, and Netverify then authenticates it using a range of security features.[22]
In November 2016 Grosvenor Casinos has confirmed the launch of new sports betting offering for its online and land-based players.[23]
Grosvenor awarded TCS John Huxley a new 3-year deal to service and maintain their gaming equipment across the UK, starting February 2015.[24]
Awards[edit]
International Gaming Awards[edit]
Grosvenor and Rank were awarded the 'Casino Operator of the Year' award at the 2013 International Gaming Awards.[25] Rank Group were awarded the 'Socially Responsible Operator of the Year Land Based' award in 2014 and 2015.[26][27]
Women in Gaming Awards[edit]
Grosvenor Casinos' HR team were awarded Team of the Year at the Women in Gaming independent annual awards in June 2012. The team, led by Fiona Regan Head of HR, were awarded for their successful Hearts and Minds initiative, which focused on internal and employee recognition.[28]
In 2014 they won the same award whilst also picking up the Inspiration of the Year award.[29]
References[edit]
- ^'Rank - Grosvenor Casinos'. Rank.com.
- ^'Rank - Grosvenor Casinos'. Rank.com.
- ^'Gambling Commission'. Gambling Commission.
- ^'Sold Ricoh casino in £1m revamp'. BBC News.
- ^'Casino operator's withdrawal leaves trade body floundering'. Financial Times.
- ^'Grosvenor Casinos places bet on Plastic Card Services'.
- ^'Mecca Bingo owner Rank buys Gala casinos for £205m'. BBC News.
- ^'Rank takeover of Gala sent to Competition Commission - BBC News'.
- ^'Redtooth wins at Grosvenor Casino'. The Star.
- ^'1,500 Runner Grosvenor Goliath Announced in Coventry'. UK Poker News.
- ^'World poker: Goliath smashes record for biggest poker tournament held outside US'. The Mirror.
- ^'Goliath Poker Tournament 2015'. Retrieved 14 July 2015.
- ^'Stakes are high for Snowdon poker'. Wales Online.
- ^'Casino staff to strike in row over pay deal'. The Guardian.
- ^'Casino staff walk out over pay'. BBC News.
- ^'Nelson McCausland says casino ban will not be removed'. BBC News.
- ^'Casino cheats snared by smart camera system'. New Scientist.
- ^'G Casinos get pinball roulette'. InterGame.
- ^'UK – Evolution doubles Grosvenor's online live dealer offer'. G3.
- ^'Grosvenor Casinos to manage gaming machines from the cloud'. TechWorld.com.
- ^'Tensator's Virtual Assistant proves safe bet for Grosvenor Casinos'. Tensator.
- ^'Rank identify Jumio as new partners'. SBC News.
- ^'Grosvenor Casinos launches new sportsbook with Kambi'. SBC News. 16 November 2016.
- ^'Grosvenor contract for TCS John Huxley'. SBCnews. Luke Massey InterGame.
- ^'IGA Winners 2013'. Gaming-Awards.com.
- ^'IGA Winners 2014'. Gaming-Awards.com.
- ^'IGA Winners 2015'. Gaming-Awards.com.
- ^'Grosvenor Casinos HR team wins prestigious award'. InterGame.
- ^'WIG Winners 2014'. Gaming-Awards.com.
Welcome to Grosvenor Live! Experience the UK's Best Live Casino Games!
Become part of one of the most realistic live casino experiences on the web, with fully-trained real dealers that make you feel like you're playing at a real casino. Live Casino offers a great atmosphere, friendly players and busy tables around the clock – take a seat at our live casino with a few other like-minded people and just have fun!
As live as it gets…
Grosvenor Poker Live Chat
Playing live at Grosvenor Casinos is a truly unique experience. Our first-class casino offers you the chance to play live blackjack, live poker, live roulette and live baccarat providing a true casino experience. Our casino games are available live 24/7, with a dedicated helpline and online chat to give you fully comprehensive support whenever you need it. Plus, you could claim up to £20 in welcome bonuses when you sign up!
Why not download the app right here
Grosvenor Live Poker Schedule
A choice of games and live chat too! We've made playing live intuitive and easy to navigate. Register with us and claim your welcome bonuses (you need to be registered with Grosvenor Casinos before you can start playing our live casino games). You then have a choice of Blackjack, Roulette, Baccarat, 3 Card Poker or Hold'Em. Our dealers will be happy to explain the rules to you. Simply choose one of the five live games and select the ‘Play Now' option.
Live Casino Poker, Blackjack, Baccarat & Roulette!
Live blackjack, baccarat, roulette and poker, all presented to you in stunning HD.
Our world-class dealers bring you a huge range of table games, including Roulette, Blackjack, Live Poker and Baccarat. All Live games are streamed straight to your device in stunning HD, ensuring you feel the thrills of every game in real-time, in the most realistic Live Casino experience around. All of our standard roulette tables offer half your stake back on Even Chance bets if the ball lands on 0!
Our Full Range of Live Table Games…
• Live Roulette
• Live Lightening Roulette
• Live Blackjack
• Live Hold'em
• Live Baccarat
References[edit]
- ^'Rank - Grosvenor Casinos'. Rank.com.
- ^'Rank - Grosvenor Casinos'. Rank.com.
- ^'Gambling Commission'. Gambling Commission.
- ^'Sold Ricoh casino in £1m revamp'. BBC News.
- ^'Casino operator's withdrawal leaves trade body floundering'. Financial Times.
- ^'Grosvenor Casinos places bet on Plastic Card Services'.
- ^'Mecca Bingo owner Rank buys Gala casinos for £205m'. BBC News.
- ^'Rank takeover of Gala sent to Competition Commission - BBC News'.
- ^'Redtooth wins at Grosvenor Casino'. The Star.
- ^'1,500 Runner Grosvenor Goliath Announced in Coventry'. UK Poker News.
- ^'World poker: Goliath smashes record for biggest poker tournament held outside US'. The Mirror.
- ^'Goliath Poker Tournament 2015'. Retrieved 14 July 2015.
- ^'Stakes are high for Snowdon poker'. Wales Online.
- ^'Casino staff to strike in row over pay deal'. The Guardian.
- ^'Casino staff walk out over pay'. BBC News.
- ^'Nelson McCausland says casino ban will not be removed'. BBC News.
- ^'Casino cheats snared by smart camera system'. New Scientist.
- ^'G Casinos get pinball roulette'. InterGame.
- ^'UK – Evolution doubles Grosvenor's online live dealer offer'. G3.
- ^'Grosvenor Casinos to manage gaming machines from the cloud'. TechWorld.com.
- ^'Tensator's Virtual Assistant proves safe bet for Grosvenor Casinos'. Tensator.
- ^'Rank identify Jumio as new partners'. SBC News.
- ^'Grosvenor Casinos launches new sportsbook with Kambi'. SBC News. 16 November 2016.
- ^'Grosvenor contract for TCS John Huxley'. SBCnews. Luke Massey InterGame.
- ^'IGA Winners 2013'. Gaming-Awards.com.
- ^'IGA Winners 2014'. Gaming-Awards.com.
- ^'IGA Winners 2015'. Gaming-Awards.com.
- ^'Grosvenor Casinos HR team wins prestigious award'. InterGame.
- ^'WIG Winners 2014'. Gaming-Awards.com.
Welcome to Grosvenor Live! Experience the UK's Best Live Casino Games!
Become part of one of the most realistic live casino experiences on the web, with fully-trained real dealers that make you feel like you're playing at a real casino. Live Casino offers a great atmosphere, friendly players and busy tables around the clock – take a seat at our live casino with a few other like-minded people and just have fun!
As live as it gets…
Grosvenor Poker Live Chat
Playing live at Grosvenor Casinos is a truly unique experience. Our first-class casino offers you the chance to play live blackjack, live poker, live roulette and live baccarat providing a true casino experience. Our casino games are available live 24/7, with a dedicated helpline and online chat to give you fully comprehensive support whenever you need it. Plus, you could claim up to £20 in welcome bonuses when you sign up!
Why not download the app right here
Grosvenor Live Poker Schedule
A choice of games and live chat too! We've made playing live intuitive and easy to navigate. Register with us and claim your welcome bonuses (you need to be registered with Grosvenor Casinos before you can start playing our live casino games). You then have a choice of Blackjack, Roulette, Baccarat, 3 Card Poker or Hold'Em. Our dealers will be happy to explain the rules to you. Simply choose one of the five live games and select the ‘Play Now' option.
Live Casino Poker, Blackjack, Baccarat & Roulette!
Live blackjack, baccarat, roulette and poker, all presented to you in stunning HD.
Our world-class dealers bring you a huge range of table games, including Roulette, Blackjack, Live Poker and Baccarat. All Live games are streamed straight to your device in stunning HD, ensuring you feel the thrills of every game in real-time, in the most realistic Live Casino experience around. All of our standard roulette tables offer half your stake back on Even Chance bets if the ball lands on 0!
Our Full Range of Live Table Games…
• Live Roulette
• Live Lightening Roulette
• Live Blackjack
• Live Hold'em
• Live Baccarat
• Live 3 Card Poker
• Live Ultimate Texas Holdem
• Live Caribbean Stud Poker
Grosvenor Casino Poker
• Live Dream Catcher
You can now chat and play in all our live casino games! If you are having trouble at any time, visit our frequently asked questions for any help you may need.
All the games you want to play you can find at Grosvenor Live Casino, the UK's premier Live Casino mobile experience with a £20 Welcome Bonus for all New Customers*. Or if you're a member of any of the Grosvenor Casinos across the UK, join today and get up to £200 in welcome bonuses*
Enjoy the thrill of playing Live Casino games with the UK's biggest casino brand, Grosvenor Casinos, on your phone or tablet. Take a seat now at our Live Roulette, Blackjack, Baccarat, 3 Card Poker or Hold'em tables then enjoy top quality gaming direct to your mobile with friendly, professional and experienced dealers in an app that puts the power of the casino in the palm of your hand.
Boeing: Alitalia. Download the app straight to your device here
If you're new to Grosvenor Casinos, you can sign up quickly and easily through the app. Or, if you already play online, simply log in with your account details and start playing immediately.
Safety & Security
We are committed to safety and security, Grosvenor Casinos has been a trusted and respected operator of casinos in the UK for over 40 years and remains so today. As the largest land-based casino operator in the UK, we understand that the safety and security of your personal information is of vital importance. That's why we've made every effort to protect your data and ensure that you can play with peace of mind and enjoy the games in our app.
This is a real money gambling app. Please gamble responsibly and only bet what you can afford.
For gambling addiction help and support, please contact Gamble Aware at https://www.begambleaware.org/ and 0808 8020 133
Keep it Fun
We're here to help you keep it fun – remember to set your deposit limit. Click here for more details on the safer gambling tools available including reality checks and the ability to take a break from your gaming.
We've also made it even easier to find our Safer Gambling tools from the home page of our website and there's loads of information available at GamCare. You can also call the National Gambling Helpline, 24 hours a day, 7 days a week on Freephone 0808 8020 133.
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